Associate Account Manager (Warsaw) - Polish Speaking

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview

Associate Account Manager | Warsaw, PL | Office-based

As we expand across the Poland market, we're looking for an Associate Account Manager to own relationships with Fresha's customers, drive platform adoption and growth, and turn great partnerships into long-term success.

With 400+ hires already delivered this year, we are scaling fast across global markets and functions. You’ll help raise the bar, strengthen how we hire and build upon the talent engine needed to power the future of self care.

Salary & Earning Potential

9-12,000 PLN OTE

What You'll Do

• Partner Onboarding: Onboard partners to Fresha and Fresha Pay features, helping them get the most value from the platform and it's features from day one.

• Drive Commercial Growth: Optimise partner profiles and revenue strategies, identifying opportunities to increase monetisation and drive business growth.

• Convert Payments & Features: Proactively educate and convert partner accounts onto Fresha’s native payment processing solutions and premium platform features.

• Consultative Account Management: Manage a portfolio of partners with tailored, consultative support, understanding their unique business needs and identifying opportunities to help them grow.

• Build High-Value Relationships: Build trusted, long-term relationships, acting as a strategic partner throughout their Fresha journey.

• Cross-Functional Collaboration: Work closely with Sales, Data Migration and Product teams to deliver a seamless experience, share partner insights and continuously improve how we support businesses on Fresha.

What We're Looking For

• Account Management Experience: Experience in an Account Management or similar partner-facing role, with a track record of building strong partner relationships and driving commercial growth.

• Proactive and Curious: A proactive, growth mindset with a genuine appetite for learning and continuous development.

• Commercially Driven: Experience in outbound calling or sales is preferred, with a consultative and value-driven approach.

• Team-Player: Adaptable and comfortable working in a fast-moving, highly collaborative environment.

• Industry: A genuine interest in the beauty, wellness and self-care space.

Language Requirements: Fluency in Polish is essential. Advanced English is preferred, as you'll present to and communicate with international teams.

Your Opportunity At Fresha

• Earn for Impact: A market leading compensation structure that rewards high performance and delivery.

• Portfolio Ownership: Own a portfolio of partners and drive real commercial impact for an established global brand as we build across a new market.

• Grow with Fresha: As Fresha expands internationally and continue to invest in its product, account management is a key growth engine with clear opportunities to progress into a more Senior AM or Leadership position.

• Cross-Functional International Collaboration: Collaborate with an international team across Commercial and Product.

Benefits

• Health Insurance: Medicover Premium Health Programme fully covered by Fresha.

• Multisport Membership: 50% employer contribution.

• Food & Refreshments: Complimentary daily snacks and drinks, plus a fully catered lunch every Friday.

• Prime Location: Work from our brand new office space in the Rondo 1 skyscraper in central Warsaw.

• Equipment Provided: Laptop and systems essential for you to be successful in your role will be provided, setting you up for success from day one.